Order & Returns

RETURN & EXCHANGE

Not totally satisfied with your purchase? We want to make it right. That's why returns and exchanges at Aerosoft Footwear are easy. Just follow the instructions below and send your returns to below

address:
















return and exchange

 

Return Policy

  1. You may return product for any reason within 15 days of the original purchase date to receive a full merchandise refund via your original form of payment.
  2. Merchandise must be received unworn, in the original packaging, with the original shipping invoice.
  3. Complete the return & exchange form on the website to request for shipping label in order to dispatch the item.
  4. Please allow 10-15 business days to process your return and credit your original form of payment.
  5. Total of $16.99 for original shipping, handling charges and for the cost of the return label will be deducted from your refund.
  6. NO Return & Exchange on items with discounted price or on sale.
  7. NO Return & Exchange on international orders.
  8. All rights reserved Aerosoft Footwear LLC.

  

Exchange Policy

  1. You may exchange product for any reason within 15 days of the original purchase date.
  2. The exchange should be of the equal or lesser price of the product originally purchased whereas no refund will be provided on price difference.
  3. Merchandise must be received unworn, in the original packaging, with the original shipping invoice.
  4. Complete the return & exchange form on the website to request for shipping label in order to dispatch the item.
  5. Exchanges are processed like returns and reissued as a new order. You'll receive a credit for the return items and a separate charge for the exchange order placed.
  6. Exchange of product will be applicable for/with regular items only (Items not on sale)
  7. Exchange will be executed subject to availability of an item.
  8. NO Return & Exchange on items with discounted price or on sale.
  9. NO Return & Exchange on international orders.
  10. All rights reserved Aerosoft Footwear LLC.