Order & Returns

RETURN & EXCHANGE

Not totally satisfied with your purchase? We want to make it right. That's why returns and exchanges at Aerosoft Footwear are easy.
















return and exchange

 

Return Policy

  1. You may return product for any reason within 15 days of the original purchase date to receive a full merchandise refund via your original form of payment.
  2. Merchandise must be returned and received unworn, in the original packaging, with the original shipping invoice.
  3. Complete above Return & Exchange Form in order to request for shipping label
  4. Dispatch the item against provided shipping label.
  5. Please allow 10-15 business days to process your return and credit your original form of payment.
  6. No return and exchange will be applicable on items on sale or with discounted prices.
  7. Original shipping and handling charges and the cost of the Return label an $8.50 shipping fee will be deducted from your refund against Items on sale or items with discounted price.

  

Exchange Policy

  1. You may exchange product for any reason within 15 days of the original purchase date.
  2. The exchange should be of the equal or lesser price of the product originally purchased whereas no refund will be provided on price difference.
  3. Complete above Return & Exchange Form in order to request for shipping label.
  4. Dispatch the item against provided shipping label.
  5. Merchandise must be received unworn, in the original packaging, with the original shipping invoice.
  6. Exchanges are processed like a return and reissued as a new order. You'll receive a credit for the return items and a separate charge for the exchange order placed.
  7. No return and exchange will be applicable on items on sale or items with discounted price.

 

ATTN: Returns & Exchange Processing aerosoftfootwear.com
Aerosoft Footwear USA LLC
9204 Brown Lane
Suite B, Austin, Texas-78754